Privacy Policy

Who we are

Blue Wings Studio is operated by [Legal business name], based in [City], [Province], Canada. We provide photography, videography and reel services. Our privacy officer, [Name], is responsible for how we handle personal information. This policy follows Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Information you give us — name, email, phone number, event date, venue, guest count, budget and any details you share through our booking form, email, phone or social media.
• Booking and payment details — billing name and address, and payment records. Card details are processed by our payment provider; we do not store full card numbers.
• Images and footage — photos, videos and audio recorded while we provide our services.
• Website data — device and browser type, pages visited and approximate location, collected through cookies and analytics.

How we use it

• To reply to your enquiry, prepare quotes and plan your event.
• To deliver our services, send invoices and deliver your gallery and films.
• To show selected work in our portfolio and on social media (see “Photos & videos of you”).
• To improve our website and understand how visitors find us.
• To send updates or offers — only if you have opted in.
• To meet legal, tax and accounting requirements.

Consent

We collect, use and share your information only with your consent, except where the law allows otherwise. By submitting our booking form you agree to us using your details to respond to you. Marketing emails are sent only with your express consent, in line with Canada’s Anti-Spam Legislation (CASL), and every email includes an unsubscribe link. You may withdraw consent at any time.

Photos & videos of you

We may use selected images and clips from your event on our website, social media and promotional material, as described in our Terms & Conditions. If you would prefer not to appear, tell us in writing before your event — or at any time afterwards and we will remove the content from our own channels within [30] days. We never sell images of you to third parties.

Sharing

We do not sell or rent your personal information. We share it only with trusted service providers who help us run the business, and only as much as they need:

• Website hosting and email — Hostinger
• Online gallery and file delivery — [e.g. Pixieset / Pic-Time]
• Booking, contracts and payments — [e.g. HoneyBook / Stripe / Square]
• Video hosting — YouTube / Vimeo
• Second shooters or editors working on your event, under confidentiality

Our website is hosted in the United States, and some providers may store information outside Canada, where it may be subject to local laws.

Cookies & analytics

Our website uses essential cookies to work properly and, with your permission, analytics cookies to understand how it is used. You can block or delete cookies in your browser settings.

Storage & retention

We keep enquiry details for [X months] if you don’t book. Client records and invoices are kept for [7] years to meet Canadian tax requirements. Images and footage are archived for [X year(s)] after delivery. After that, we securely delete or anonymise the information.

Security

We use reasonable safeguards to protect your information, including password-protected accounts, encrypted website connections (HTTPS), secure backups and limited access for our team. No method of transmission or storage is completely secure, but we work hard to protect your data.

Your rights

• Ask what personal information we hold about you and request a copy.
• Ask us to correct information that is inaccurate.
• Withdraw consent or ask us to delete your information, subject to legal requirements.
• Make a complaint to the Office of the Privacy Commissioner of Canada at priv.gc.ca if you are not satisfied with our response.

We will reply to requests within 30 days.

Children

Our website is not aimed at children, and we do not knowingly collect personal information from anyone under 18 through it. Images of children taken at events are handled with the consent of their parent or guardian.

Changes

We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.

Contact us

Privacy officer: [Name] · [Legal business name] · Blue Wings Studio, [Street address], [City], [Province] [Postal code] · [privacy email] · [phone].